FAQs
Frequently asked questions
Do you provide medical care?
No. Our services are non-medical personal care and daily living support. We do not provide nursing, medication administration, or clinical care.
Is there a minimum visit length?
Most visits are a minimum of 2 hours. Your exact schedule is set in your service agreement.
How much does care cost?
Hourly rates start from $28–$34 depending on the service. Customized plans are priced by quote after a free consultation. See our Pricing page.
Does submitting a request mean care is confirmed?
No. A request starts the conversation. Care begins only after a consultation and a signed service agreement, and depends on availability.
Do you accept insurance?
We currently accept private payment. Please check with your own insurer or program about any reimbursement options; we cannot guarantee coverage.
Should I send medical information online?
Please don't send medical records or detailed health information through our website forms or email. We'll discuss any needed information privately during your consultation.
What if I need to cancel a visit?
Please give at least 24 hours' notice. Full details are in our Cancellation / Refund Policy.
Is this an emergency service?
No. If there's an emergency, call 911 immediately.
Let's talk about the support you need
Start with a free, no-obligation consultation. We'll listen first, then suggest a plan.